FAQ

Q1: How long will it take for my order to arrive?

A: Orders are processed within 1-3 business days. Delivery time depends on your shipping method and location. Standard shipping typically takes 7-10 business days.

 

Q2: Can I change my order after it’s been placed?

A: Unfortunately, once an order is placed, it cannot be modified. However, you can contact our customer service team for assistance if needed.

 

Q3: Do you offer free shipping?

A: We offer free standard shipping on orders over [100usd]. For other orders, shipping fees are calculated at checkout.

 

Q4: How do I track my order?

A: Once your order ships, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.

 

Q5: What should I do if I receive a damaged or incorrect item?

A: Please contact us immediately with your order details and photos of the damaged or incorrect item. We will resolve the issue promptly.